Will the bank or card information is saved after making payments?
Certainly! We don’t store all these details. Instead, we rely on trusted payment gateways such as PayU, PayTM, and Razorpay to process your payments securely.
Where can I view my order receipt?
You can conveniently access your order details by visiting the ‘My Account’ section. This ensures easy tracking and management of your purchases.
How can I return an item?
In rare cases, we may accept returns for items if they are in the same condition as received (unsealed and unused), with a minimum fee. However, it’s important to note our return policy for such instances.
Will you restock items indicated as “out of stock?
The availability of items depends solely on the market. Sometimes, products get discontinued and are no longer available for purchase, while other times, products are restocked based on availability. This dynamic nature ensures a diverse range of options for our customers.
Where can I get my order delievered?
While we currently ship all across India, international shipping is not available at the moment. However, we are constantly working to expand our reach and ensure timely delivery to every corner of India.
ABOUT GEEK BEES (VENTURE OF ASDIGITALS)
IS GEEK BEES LEGIT?
Geek Bees is 100% legitimate and consistently offers sealed and fresh items along with bills, earning trust from customers across India.
WHEN GEEK BEES WAS FOUNDED?
Geek Bees, a venture by AS Digitals, was founded on 18th November 2021 and officially launched its offline store on 22nd May 2022.
CAN I TRUST GEEK BEES?
Absolutely! You can trust Geek Bees. We consistently provide top-notch service and unbeatable prices to all our customers online.
ARE ALL THE PRODUCTS NEW & FRESH?
Rest assured, all our listed products are brand new and sealed, accompanied by an Indian warranty. We firmly oppose the sale of used or open items to our valued customers.
WHAT PAYMENT OPTIONS ARE AVAILABLE?
We currently support all major payment methods, including Credit Card, Debit Card, UPI, Net Banking, EMI, Wallets, and soon Bajaj Finserv.
PRODUCT INFORMATION
Will I receive the same product that I see in the picture?
Absolutely! Rest assured, you’ll receive the items exactly as depicted in the pictures. Nonetheless, please note that the color may slightly differ as the images are for reference purposes only.
What is Wishlist?
Certainly! A Wishlist serves as a curated collection of items you’ve long desired and intend to acquire soon.
What should I do if I receive a damaged or wrong product?
In such rare instances, kindly notify us within 24-48 hours of receiving the product by calling at +91 98037-98137 or reaching out via WhatsApp using the same number.
Can I change or cancel my order?
Before we pack and ship your order, you have the option to change or cancel it. To make any modifications, please reach out to us directly at +91 98037-98137.
What is "package tracking" in my orders?
You can track your order and view all shipment details, including the estimated delivery date, through this link. Additionally, it allows you to manage and monitor your package’s progress.
ORDER INFORMATION
Shipping/Delivery charges ?
Most of our Products are eligible for “Free-Shipping” but for those who aren’t, The shipping charge is based on the weight of the product. For multiple products ordered from the same category, the program adds up the weight of all the units ordered or it can be a standard flat charge on an entire brand/categories of products and charges a single delivery fee
How long will delivery take?
Generally, delivery takes around 3-5 working days after shipment. However, delivery times can vary depending on external factors.
What exactly happens after ordering?
After we’ve received your order, we first check the product for any damages or tampered seals. Then, the product is billed under your name. After that, we carefully pack it with bubble wrap to ensure safe delivery. Finally, a pickup is generated and the product is shipped accordingly.
Will I receive an invoice for my order?
Absolutely! You’ll receive an invoice along with your order.
